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I want to welcome Michael Ervin to the billpalmer.net internship program, as his first article for billpalmer.net is published below. You can read Michael's bio on the "about" page.     - Bill Palmer

The Church of Mac

by Michael Ervin

Tuesday, January 13th, 2004

Okay, so we've heard just about everything there is to say about the new iPod mini’s right? (does anybody else think of mini m&m's when they hear that title?) Good, so we can move on to something else, then. We just recently had the first meeting of the Billpalmer.net MUG group, and it was a great time. If you haven’t joined yet and are considering it, I urge you to do so.

As great as the meeting was, it got me to thinking about a few things about the Mac, the first being namely, why it is that PC users have such a hard time “switching.” The short and curly of it is that it’s not that they are afraid of switching, it’s that the initial outlay of cash is so expensive. But let me quantify that a bit.

I bought my first Macintosh in October of 2002 after being completely fed up with my Windows machine. Not that XP wasn't a vast improvement over previous versions of Windows, but that’s kind of like saying that having cancer is a vast improvement over getting shot in the head because you don’t die as fast. Man that thing crashed all the time. Long story short, I bought a 17” iMac and I'm STILL in love almost 18 months later (0 system crashes in 18 months).

Now I'm working on getting my dad to switch and I'm close to saying "big mistake." The real question though is why is it so difficult? He’s an intelligent guy (even if he does work for HP) and can tell me verbatim all the benefits of switching. But he still refuses. And I think in this case the simple answer is the best one. It's really expensive.

My parents have had PC's in the house since the IBM PC Jr. And I don’t mean that they've bought a computer, kept it, buying nothing else, and then replaced it at a much later date. I mean, they bought computers, upgraded it, upgraded it again, bought software and software and then bought something else, gave somebody the hand-me-downs and kept right on investing.

So why does this keep him from switching? Because the garbage man would have a FIT if he came down the street one day to find a 10'x10'x15' pile of computerized and computer-related garbage in front of my parents' house. (I can just see it now. I can’t talk about it; I’m getting all pukie just thinkin' about it.) Not to mention the fit that my mother would have at the thought of him throwin' all that stuff out. (Come to think of it, she might like this idea more than he does.)

So after he threw all that stuff out he would have to buy all-new software, hardware, a good number of accessories to take advantage of the new software and hardware, and other gadgets and doodads as time would permit. I mean for my precious little iMac and accompanying software (remember it was my first) I spent over $4500.00 at the drop of a hat (which reminds me, don’t do the Apple Loan if you can help it, 27% interest, WOOF). If my Dad had bought the computer and whatnot, I can guarantee without any shadow of a doubt, he wouldn't have been happy spending anything LESS than oh, say, $8000.00 on all his stuff. That's just my Dad.

Unfortunately, I think that’s an accurate description of a lot of other people, too. If not necessarily in dollar amounts, then at least, in the capabilities they want from a machine. They expect more from a Macintosh than they do for a PC, which is also where part of the idea that Macintoshes are more expensive than PC’s come from.

On the PC, they’re thinking they’re doing great if the machine doesn't crash every other minute. But with a Mac, people already KNOW they are reliable, they KNOW that they are wonderful to use, most of them KNOW that it is a better overall system. But when they go to get a Mac, they don’t want just the Mac. Suddenly it’s a machine they can truly accomplish something on, not desperately attempt to get their work done on. They want a digital video camera, they want a digital photo camera, they want an iPod, and an iSight, and plenty of other things. Simply because they KNOW it will "just work." And they want to take advantage of that in a big way. The perceived difference in cost doesn't come from the machines themselves, it comes from everything they want to be able to do with those machines, because so much is provided freely that you suddenly have an intrinsic need to put those software applications to good use. Believe me, I know these things.

So here’s what I propose. Someone (anyone… please… are you listening!?) needs to come up with a “Turn in and WIN!” retailer program where if you turn in your PC, provided 1) it’s in good condition and 2) it’s still feasibly useful for educational purposes, you get a credit toward the purchase of a Macintosh and any related software/hardware. This would also work with software for the computer, provided that it is somehow relatable for educational purposes. These machines would then be donated to underprivileged students in districts around the nation not fortunate enough to have a computer at their home. It would “level the playing field” in some communities, giving them the opportunity to produce quality papers that are technically equal to more affluent children’s. Not only would this become a tax write-off for the company that is "donating" the machines, but the consumers buying the best computer in the world get what they perceive as a price break on a Mac (which everyone knows doesn't happen, unless you count the stupid $3 break that some companies give as "incentive" to purchase from them).

So tell your friends when you're trying to convince them to switch, it's not about price and never has been, it's about value. And bang for the buck, you CANNOT buy a PC that is equivalent. It doesn't matter how much it’s got "under the hood," it just won’t work, literally and figuratively.
And the congregation said… "Amen."

Feel free to give Michael a shout, or share your thoughts over on the billpalmer.net discussion boards. And if you haven't joined the online MUG yet, then you're not among the 308 coolest Mac users on earth.

Editor's note: Michael's article reminded me of just how expensive the initial cost of switching to the Mac can be, if you go ahead and get everything that you want along with it. But it inspired me to try and figure out just how cheaply someone could switch to the Mac if they ignored all their desires and stuck to the basics for everything. It turns out that if you're really on a budget, and you're willing to make some compromises, you can reinvent your entire computing universe on the Mac platform for under a thousand dollars. Of course, that's not going to get you everything you want, but here's how to do it. - Bill Palmer

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