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Apple's real motive for its jaw-dropping deal with Hewlett-Packard

by Bill Palmer


Saturday, January 10th, 2004

I guess now we know why John Mayer's demo of Garageband during the MacWorld Keynote was so overly long. He was merely filling time that had been slotted for the announcement of a deal that ultimately had to be kept under wraps because it was still a few hours from being finalized: iTunes will be pre-installed on every new Hewlett-Packard and Compaq computer, and HP will sell an Apple-manufactured iPod with an HP logo on it.

Oh. My. God. That's perhaps the most shocking news out of Cupertino since the 1997 announcement that Apple was hiring some guy named Steven Jobs. What's ironic is that Apple had been moderately criticized for its conservatism during Tuesday's keynote, hitting several singles, a few doubles and perhaps a triple or two, but distinctly lacking a home run-type announcement. Well, here it is, even if it's a day or two late. In making this deal with Hewlett-Packard, Apple didn't just hit a home run, it hit a game-winning grand slam...and then ran out into the parking lot and started smashing opponents' windshields with the bat. Yep, this deal is that big.

And yet, having read no less then a dozen reports on the Apple-HP deal from the mainstream press today, I'm forced to conclude that not one of them was able to grasp what this deal was all about. Some of the theories presented are ridiculous and ignore the facts of the matter, such as the notion that Apple is doing this because it can't meet iPod demand. Nevermind the fact that Apple will be the one manufacturing these clones, not HP. One media outlet proclaimed that this would allow iPod-like devices to "finally" be made available in stores such as Best Buy and CompUSA. We'll just overlook the fact that the iPod is already being sold in both those stores. But the ongoing competition among mainstream media outlets to see who can cram the most Apple-related factual inaccuracies into one article notwithstanding, they each managed to miss the fact that there is one, and only one, reason that Apple made this deal: to sell more Macs.

At first glance, one might think that the opposite is true. Purchasers of HP and Compaq computers now get access to iTunes and an iPod clone, so one might question where the motivation lies for consumers to buy a Mac instead. But HP and Compaq purchasers already had full access to iTunes and the iPod. All this deal does is greatly increase the chances that they'll actually take advantage of them. This move certainly isn't going to cost Apple any potential Switchers, because it's not going to cause any additional HP computers to be sold. Why would it?

So why would HP even want to enter into a deal like this? What does the world's premier computer peripherals manufacturer stand to gain by ceding the mp3 player market to Apple entirely? Well, for starters, you have to figure that HP took a look at the lack of success that Dell has had in pushing its own mp3 player in an iPod-dominated market, and foresaw itself ending up in the same position. So rather than become yet another also-ran in a market where everyone starting with second place on down currently qualifies as an also-ran, HP decided to stay out of the fray altogether and simply resell iPods. Sure, this is the mighty Hewlett-Packard, so it gets to put its own logo on the back of the iPods it resells. It even gets to come up with its own brand name for the product and ship it in a blue color that more closely matches its own computers. But these are merely face-saving moves for HP, so that it doesn't have to admit that it wants no part of this market. As of now, HP is nothing more than a glorified iPod reseller. And HP seems to be OK with that.

Sure, Apple has made similar agreements in the recent past. For awhile, before Dell was able to begin shipping its own mp3 player, Dell was reselling iPods through its own online store. But there was no pretense that the marriage between Apple and Dell was going to last any longer than the recent Brittany Spears nuptial. It was a quick fix that ended as soon as it needed to. But the deal between Apple and HP is not only multi-year, it's exclusive (at least on HP's end). In the fast-changing world of personal computing, this deal might as well be considered infinite. In some respects, it's remarkable that HP would even want to participate, considering the way that the whole thing seems to so heavily favor Apple. But I guess that's what happens when one company so heavily dominates a market. Just ask Microsoft.

So how does this all translate into an increased number of Mac users down the road? Apple's strategy as of 2003 has been to sacrifice the number of people who would have switched to the Mac just to get to iPod/iTunes, in favor of going ahead and putting iPod/iTunes in their hands as Windows users under the assumption that a much larger number of them will eventually figure out just how much they're missing by shunning the rest of Apple's offerings, and go ahead make their next computer a Mac. This week's deal takes that strategy and expands on it by putting iPod/iTunes in the hands of not just those Windows users who volunteer for it, but every unwitting Windows user who opts for an HP or Compaq computer...all without any further sacrifices on Apple's part.

But that's just the beginning. By putting iPod/iTunes firmly into the hands of everyone who purchases an HP or Compaq computer, Apple is simply creating an army of future Mac users. By the next time they go to buy a computer, they'll have purchased a Mac-compatible mp3 player along with a library of music encoded in Apple's AAC format (all of which will transfer seamlessly to their future Mac), and they will have spent the past few years staring at an Apple logo every time they boot up their mp3 player or fire up their jukebox software. Heck, they're so likely to make their next computer a Mac, that we might as well start referring to them as "Mac users in training".

The next layer of speculation, of course, is whether that "Mac" that they finally switch to might also have an HP logo on it. But I'll leave that for another day, because the thought of (I'll go ahead and say it) HP selling licensed Mac clones...now, that would just be too much to bear in one day. This article has been difficult enough to type as it is, with my jaw, still resting comfortably on the ground as a result of reading the initial press release, keeps getting in the way of my typing. And frankly, I don't want to be responsible for the implosion of the entire Windows world quite yet.

Rumor has it that in the past twenty-four hours, Michael Dell's head has popped clean off his shoulders, and Bill Gates is holed up under Michael's desk in a fetal position. There's just no way they could have seen this coming. Their plan was to use the Windows Media audio format to force the iPod off PC desktops, but someone forgot to give Carly Fiorina the memo. Instead of playing along, she's out there putting Apple's AAC file format on more PC desktops. Lots and lots of them. And as the rise of Windows has taught us all, those who control the format, control the market. The funny thing is, Apple didn't have to resort to any threats or devious tactics in order to get HP to adopt the whole iPod/iTunes/AAC format -- all it had to do was ask.

And the biggest thing about this deal is that by now, we all know it's not the last of its kind.

I'd like to take a moment to welcome all the "Mac users in training" (or for now we'll just call them Compaq and HP users) to the Apple family. Just be careful while you're in the parking lot, as Apple is rumored to still be out there doing things with that baseball bat.

Click here to read Bill's Blog.

Are you as completely blown away by the HP/Apple deal as I am? Give me a shout, or share your thoughts over on the billpalmer.net discussion boards. And if you haven't joined the online MUG yet, then you're not among the 295 coolest Mac users on earth.

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